Select Executive Speaking: Confident, Powerful and Impactful Managing Stress and Emotions in the Workplace Negotiating to Win Responding to Conflict: Strategies for Improved Communication Problem Solving and Decision Making Techniques Business Reports and Proposals Writing Skills Team Briefing and Communications skills Effective Presentation Skills Communication and Interpersonal Skills for Technical Professionals Team Briefing and Communications skills Public Relations and Press Management Exceptional Customer Service Leadership Customer Relationship Management Communication Excellence for Front-Line Staff Creating Positive Customer Experience: THE EDGE Customer Relationship Management Workshop Exceptional Customer Service Delivery Powerful Presentation Training Effective Business to Business and Business to Consumer Sales Financial Modelling and Forecasting Techniques Using Advanced Excel Tools Management Accounting Fundamentals of Finance and Accounting for Non-Financial Managers Auditing and Accounting Budgeting & Budgetary Control Financial Crime and Money Laundering Advanced Bank Lending Under Stressed Economic Conditions Forensic Auditing and Accounting Comprehensive Basic Accounting Course Fraud and Corruption Risk Management International Financial Reporting Standards (IFRS) IFRS for Boards of Directors and Non-Financial Senior Management Fixed Asset Management Project Finance Management Financial and Valuation Modelling for the Oil and Gas Industry Managing Your Costs and Budget More Effectively Interpreting and Using Financial Report for Non Finance Managers Strategy and Financial Masterclass Fraud Detection Specialized In-House Training Fundamentals of Human Resources Management Human Capital Performance Improvement (Audit) Course Human Resources Management - Policies and Implementation HR and Leadership Skills HRM Skills and Knowledge Management Train the Trainer: Facilitation Skills Workshop Succession Management Performance Management: Managing the Appraisal Process Organization Design and Development Time Management for Personal Effectiveness Employee Engagement – Passion at Work Hire Smart- Interviewing Skills Workshop HRM Career and Talent Management Organizational People Management Recruitment and Selection Understanding and Applying HR Metrics HR and Payroll Administration HRM - Rewards Management System HR for Non HR Managers Advanced Leadership Communication Strategies Powerful Leadership Communication and Influence Management Coaching: A Strategic Tool for Effective Leadership Mentoring Skills Training for Managers Fundamentals of Strategic Planning Frontline Leadership - Emerging Leadership Course Leadership Programme – From Competent Manager to Effective Leader LEADING WITH EMOTIONAL INTELLIGENCE Effective Change Management Training Developing Executive Management Capacity The Leadership Challenge Workshop Leadership Development for HR Professionals (LDHRP) Managing Change - People and Process Leading Strategically (LS) Strategic Communication Management Building and Leading High Performing Teams Women As Leaders….Strategies for career success Effective Negotiation and Mediation Skills Effective Business to Business and Business to Consumer Sales Fundamentals of Marketing: Your Action Plan for Success Professional Selling - The Foundation Skills Effective Persuasion and Influencing Skills Managing the Sales Team for Result Marketing Skills for Non-Profit Organisations Advanced Selling Skills Managing Marketing Communications Effective Marketing through Events Developing and Implementing a Marketing Plan Consultative Objection Handling Skills for Sales Professionals Corporate Brand Interpretation for Marketers Digital Marketing and Social Media: The pathway for 21st Century Marketing Brand Innovation and Product Management Tele-Sales Skills and Tele-Marketing Skills Project Cost Management: Estimating, Budgeting and Earned Value Analysis Project Life Cycle Management Senior Project Management Project Scheduling and Cost Control Improving Your Project Management Skills: The Basics for Success Balanced Scorecard Prime Course Project Management for Administrative Professionals Project Communications Management Business Skills for Project Managers Negotiation Skills for Project Managers Project Management: Skills for Success Building High Performing Teams Managing People in Projects Maintenance Contracting & Outsourcing Effective Tender and Bid Strategies International Procurement Function Managing Contract and the Procurement Process Bank Accounting Essentials Investment Management Skill for Insurance Fund Managers Branch Profitability Operational Risk Management for Financial Institutions Conducting Internal Investigation Implementing ‘Bancassurance’ for Competitive Advantage Insurance as Risk Management Tool Global Treasury Management Mortgage Banking for Professionals Private Banking Tools for Building Customer Loyalty Bank Accounting Consolidation under IFRS Risk Management after the Subprime Crisis Credit Risk Modelling for Financial Institutions HSE - Level 1, 2, & 3 Course Construction Safety Scaffolding & Working at Heights Heavy equipment and Lifting Confine Space Entry and Rescue Fundamentals of Road Safety & Traffic Precautions Defensive Driving & Journey Management Accident Investigation Safety Course Electrical Safety Basic Fire Fighting and Prevention Safety Handing of Chemicals (SHOC) Process Safety Management (PSM) Industrial First Aid & Emergence Care Food Safety and Handling Offshore Marine Safety Oil & Gas Safety Management Oil and Gas Operation Safety NEBOSH - Level 5, 6, 7, & 8 Course Effective Policy Formulation and Implementation Corporate Governance Corruption Investigation and Enquiries Techniques Developing File Plans and Records Retention Schedules Effective Compliance and Ethics Effective Management of Protected Disclosures Good Governance in Public Sector Administration Community Development and Strategy Planning Governance, Risk Management and Audit Committee Effectiveness Public Sector Efficiency and Reform Records and Information Management Regulatory Policy Development and Implementation Developing File Plans and Records Retention Schedules Private Partnership Innovative and Disruptive Technologies in the New Economy Smart Broadband, Digital infrastructure and Sharing Frameworks Coding the Future of Agriculture, Health, Education and Services Youth Innovation and Entrepreneurship for the Future Open Data, Open Government and Digital leadership Women, Gender Balance and Innovation in Technology Digital Law, Intellectual Property and Data Protection IT in Education Policy and Management Cyber Security Innovations and Opportunities Smart Skills and Capabilities shaping the Digital Future Economic Growth and Meaningful lives in the Digital Economy Education, Research and the Fourth Industrial Revolution Digital Transformation and Data Innovation Banking Services and Marketing Strategies Workshop Credit Analysis for Commercial Lending Banking Operations Excessive Bank Charges - Calculation Techniques & Recovery Process Bank Treasury Management Training Powerful Leadership Communication & Influence Management Interpersonal Relations & Effective Communication Skills Business Presentation & Persuasive Public Speaking Skills Protocol, Public Relations and Events Management Crucial Written Communication Skills for Public Service Officers Interviewing Skills Conflict and Resilience Assertiveness Skills Stress Management Enhancing Communication for Peak Performance Front Desk and Customer Relations Skills Customer Care Essentials Behavioural Competencies for Top Performance Call Handling Essentials Customer Centricity Business Networking Complaints Handling How to Turn Your Customers into Brand Ambassadors Credit Sales Management and Debt Recovery Building Financial Models Financial Statement Analysis Course Account Reconciliation & Management of Suspense Account Strategic Managerial Accounting Anti-Money Laundering, Economic Crimes & Counter Terrorism Financing Modeling for Financial Reporting and Analysis Monitoring and Control of Expenditure Key-Account Managers Training Account Reconciliation & Management of Suspense Account Advanced Excel Simplified for Management Reporting and Financial Analysis Competencies in Human Resources Management Human Resources Business Partnering Advanced Human Resources Management aPHRi - Associate Professional in Human Resources - International PHRi - Professional in Human Resources - International SPHRi - Senior Professional in Human Resources - International GPHR - Global Professional in Human Resources Frontline Leadership Fundamentals of Stakeholder Engagement Process and Management Building Trust and Inspiring Followers Management of the Workforce How to Set Key Performance Indicators (KPI) Self-Mastery & Personal Effectiveness in a Fast-Changing World Building and Sustaining a Successful Enterprise Understanding Business Models Managers as Leaders Change Leadership and People Management Risk Assessment and Emergency Management Course Fundamentals of Stakeholder Engagement Process & Management Total Quality Management Creativity and Innovation Methods of Efficiency Management Procedures, Reporting & Implementation Complete Salesperson Marketing that Creates Results Mastering the Digital and Social Media Marketing Aggressive Market Penetration Selling in a Difficult Places Activation Marketing Master Class Essentials of Sales Administration Relationship Management and Marketing Skills Techniques of Consultative Selling Value Added Marketing - Advanced Marketing Strategies Mastering Negotiations - The Principles and Practice Strengthening Your Business Model and Competitive Advantage Cloud Computing Huawei − Huawei 2G_3G_4G RAN configuration − RAN19/eRAN12 Huawei − Huawei Alarms Description Trainings − RAN19/eRAN12 Huawei − Huawei BSC-RNC FM and Troubleshooting − RAN19/eRAN12 Huawei − Huawei SRAN FM and Troubleshooting − RAN19/eRAN12 Huawei − Huawei LTE TDD Optimization − eRAN12 Huawei − Huawei LTE FDD Optimization − eRAN12 Huawei − Huawei 3G RAN Optimization and Troubleshooting − RAN19 Huawei − Huawei 2G and 4G eNB Initial Configuration Training − eRAN12/GBSS19 Huawei − Huawei LTE Optimization – up to latest eRAN12 Huawei − eNB Integration and commissioning – BSS Huawei − NB-IoT Features and eMTC features − eRAN13 Huawei Core − CSC3300 − Latest two Huawei Core − ATS9900 − Latest two Huawei Core – ENS − Latest two Huawei Core − UGC3200 − Latest two Huawei Core − HSS9860 − Latest two Huawei Core – MediaX − Latest two Huawei Core − ICG9815 − Latest two Huawei Core − MSOFTX3000 − Latest two Huawei Core − UMG8900 − Latest two Huawei Core − SG7000 − Latest two Huawei Core – IGWB − Latest two Huawei Core − M2000 − Latest two Huawei Core − MRP6600− Latest two Huawei Core – SPS − Latest two Huawei - Huawei 5G RAN Functionalities, Features & Parameter Description - Latest Huawei - Huawei 5G Radio Network Optimization - Latest Huawei - Huawei 5G Counters, KPIs and Performance Management - Latest Huawei - Huawei 5G RAN Configuration Management - Latest Huawei - Huawei 5G Radio Parameter – Latest Nokia − Nokia 2G_3G_4G RAN configuration − Version 17A, 17, 16A Nokia − Nokia 2G_3G_4G RAN FM and Troubleshooting − Version 17A, 17, 16A Nokia − Nokia Alarms Description Trainings − Version 17A, 17, 16A Nokia − 3G RAN Optimization Fundamentals − W16/W17 Nokia − WBTS Dimensioning − W16/W17 Nokia − Call Drop and Mobility Optimization – up to latest V17A Nokia − FL16 RRM and PM Features Training (Delta) – up to latest V17A Nokia − GSM16 Introduction and Feature Implementation – up to latest V17A Nokia − LTE Parameters 1 − up to latest V17A Nokia − SRAN radio planning and dimensioning topics – up to latest V17A Nokia − SRAN transport planning and dimensioning topics – up to latest V17A Nokia − VoLTE Plannning and Optimisation − up to latest V17A Nokia − LTE Parameters 1 – up to latest V17A Nokia − 3G Radio Planning Essentials − up to latest V17A Nokia − 3G Radio Planning Specialist – up to latest V17A Nokia − MV GSM RAN Optimization and Troubleshooting – up to latest V17A Nokia − 2G GSM, 3G UMTS, 4G LTE and SS7 System Survey − up to latest V17 Nokia − MV 3G RAN Optimization and Troubleshooting – up to latest V17 Nokia − MV LTE Performance Management – up to latest V17 Nokia − VoLTE Webinar – up to latest V17 Nokia − FDD and TDD LTE Radio Planning – up to latest V17A Nokia − LTE Air Interface Overview – up to latest V17A Nokia − LTE Air Interface – up to latest V17A Nokia − LTE Counters and KPI – up to latest V17A Nokia − LTE Parameters 2 – up to latest V17A Nokia − LTE Radio Link Signaling FD-LTE – up to latest V17A Nokia − LTE Radio Parameters 1 – up to latest V17A Nokia − LTE Small Cells Planning and Dimensioning – up to latest V17A Nokia − Radio Network Optimisation Principles – up to latest V17A Nokia − RAN Parameters Combi – up to latest V17A Nokia − TDD-LTE Parameters 1 – up to latest V17A Nokia − TDD-LTE Radio Parameters 2 − up to latest V17A Nokia − VoLTE Planning and Optimization – up to latest V17A Nokia − 3G Radio Planning for Performance Management and Optimisation − up to latest V17A Nokia − eNB Integration and commissioning – BSS Nokia − NB-IoT Features and eMTC features − FL17A Nokia Core − CFX5000 − Latest two Nokia Core − Open TAS − Latest two Nokia Core − Open BGW − Latest two Nokia Core − DX200 − Latest two Nokia Core − IPA2800 − Latest two Nokia Core − Open MSS − Latest two Nokia Core − Open MGW − Latest two Nokia Core − One NDS − Latest two Nokia Core − NT HLR − Latest two Nokia Core − CMS8200 − Latest two Nokia Core − Nokia Netact − Latest two Nokia Core − Flexi NS − Latest two Nokia Core − Flexi NG − Latest two Nokia - Nokia 5G RAN Functionalities, Features & Parameter Description - Latest Nokia - Nokia 5G Radio Network Optimization - Latest Nokia - Nokia 5G Counters, KPIs and Performance Management - Latest Nokia - Nokia 5G RAN Configuration Management - Latest Nokia - Nokia 5G Radio Parameter - Latest Ericsson − Ericsson LTE Optimization − L17 Ericsson − Ericsson WCDMA Optimization − W17 Ericsson − Ericsson GSM Optimization − G17 Ericsson Core − EPG 1 Operation, configuration and troubleshooting − Latest Ericsson Core − SAPC 1 Operation, configuration and troubleshooting − Latest Ericsson Core − SGSN-MMI 1 Configuration and troubleshooting − Latest Ericsson Core − IPWorks 1 Operation and Maintenance for EPC − Latest Ericsson - Ericsson 5G RAN Functionalities, Features & Parameter Description - Latest Ericsson - Ericsson 5G Radio Network Optimization - Latest Ericsson - Ericsson 5G Counters, KPIs and Performance Management - Latest Ericsson - Ericsson 5G RAN Configuration Management - Latest Ericsson - Ericsson 5G Radio Parameter - Latest ZTE − ZTE LTE Optimization − R4 ZTE − ZTE 2G_3G_4G RAN configuration − R4 ZTE − ZTE Alarms Description Trainings − R4 ZTE − ZTE BSC-RNC FM and Troubleshooting − R4 ZTE − ZTE WCDMA Optimization − R4 ZTE − eNB Integration and commissioning − BSS ZTE - ZTE 5G RAN Functionalities, Features & Parameter Description - Latest ZTE - ZTE 5G Radio Network Optimization - Latest ZTE - ZTE 5G Counters, KPIs and Performance Management - Latest ZTE - ZTE 5G RAN Configuration Management - Latest ZTE - ZTE 5G Radio Parameter - Latest Generic − IP Multimedia Systems(IMS) − Basic Technology Generic − Messaging − Basic Technology Generic − Evolved Packet Core − Basic Technology Generic − VoLTE − Basic Technology Generic – VoWiFi − Basic Technology Generic − GPRS − Basic Technology Generic − GSM − Basic Technology Generic− UMTS − Basic Technology Generic − 5G − Basic Technology Generic − IoT Core − Basic Technology Generic – NGN − Basic Technology Generic – TISPAN − Basic Technology Generic − Telcom Fundamentals − Basic Technology Generic − mobile Messaging − Basic Technology Generic − Protocols Probing advance − Basic Technology Generic − Operation support systems − Basic Technology Acison/XURA/Mavenier/Mitel − SMSCv5 − Latest two Acison/XURA/Mavenier/Mitel – MCO (Message Controller) − Latest two Acison/XURA/Mavenier/Mitel − Message Plus (M+) − Latest two Acison/XURA/Mavenier/Mitel – Telepath − Latest two Amdocs − Multiple RAN Network Optimizaiton on Actix (Tool Training) − Actix Teoco − (Multi RAN) Network Planning on Asset 9.0 (Tool Training) − Asset 9.0 Key Sight − 4G/IoT/5G drive testing tool training − Nemo 3GPP − NB-IoT air interface − RAN and Core 3GPP − eMTC air interface − RAN and Core IETF − 6lowPAN and IIoT Application − 6LoWPAN 3GPP − Network Function Virtualization (NFV) − NFV Forsk − (Multi RAN) Network Planning on Atoll (Tool Training) − Atoll 5 Infovista − (Multi RAN) Network Planning on Mentum Planet (Tool Training) − Mentum